If charging via a USB port on a computer, ensure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake and the cable is plugged directly into the computer (not into, for example, an external keyboard).Īfterwards, if your watch has not already started automatically, remove it from the charger and: If no other suitable power adapters are available, test by charging via a USB port.Try using a different power outlet (one that is known to be working properly).An Apple-certified (MFi) third-party 5W USB power adapter.An Apple 5W (iPhone) USB Power Adapter.The Apple USB Power Adapter that was supplied with the watch.Otherwise, try using different adapters from the following:.If you have (or can borrow) an Apple iPad USB Power Adapter, try charging your watch with that.Check that the USB Power Adapter is pushed fully into the power outlet.Check that the USB connector on the Apple Magnetic Charging Cable is pushed fully into the USB Power Adapter.If you are charging your watch by plugging the cable into mains power:.If possible, test by using another genuine Apple Magnetic Charging Cable (for example, by borrowing one from a friend).If you are using any such accessories, try instead charging the watch by connecting it directly to the charging cable, without using them.
The back of your watch and the head of the charging cable are clean and dry (clean them with a soft, lint-free cloth).When doing so, check that:Īll plastic wrap has been removed from both ends and both sides of the charging cable (check closely on the head of the charger). Try charging your Apple Watch again for at least 2.5 hours. If your Apple Watch is still displaying the symbol of a charging cable, then it indicates that the watch battery is still at a low charge level and requires charging.
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